5 Steps to Pay Your Rent Online Through Our Resident Centre
Fast. Secure. Easy!
In today’s fast-paced digital world, cash is quickly becoming a thing of the past. More and more, people are turning to convenient, secure online methods to handle their everyday transactions, and rent payments are no exception.
At Richmond Property Management, we understand the importance of safety and ease when it comes to paying rent. That’s why our tenant portal is designed with top-notch security features, ensuring your payments are processed safely, efficiently, and with complete peace of mind. Say goodbye to cash hassles and hello to seamless, protected rent payments anytime, anywhere.
Paying rent is now easier than ever! Whether you want to make a one-time payment or set up auto-pay for stress-free months ahead, our Resident Centre makes it simple.
Step 1: Go to Our Website
Go to richmondpm.ca and click on the “Resident Center” tab at the top.
Step 2: Log In to the Resident Portal
Use your Email and Password given to you at the time you signed your lease.
If you don’t have this info please send an email to info@richmondpm.ca
Step 3: Select Payment Frequency
From the dashboard, click on the “Make a Payment” button
You can also select “Autopay” and we Will automatically collect monthly payments from the bank account.
Step 4: Link Your Bank Account
If it’s your first time, you’ll be prompted to add a bank account.
Follow the secure instructions to connect your checking account.
💡 Note: Only Canadian bank accounts are supported
Step 5: Confirm and Submit
Review your payment details and click “Submit Payment.”
You’ll get a confirmation on-screen and a receipt by email.
Need a Visual Guide?
We’ve created a short video that walks you through the entire process — from logging in to setting up Auto-Pay.
Tap below to follow along on Instagram:
Need Help?
We’re here to make things easy.
If you’re having trouble accessing the portal, linking your bank account, or submitting a payment, don’t hesitate to reach out.
Our team is happy to walk you through the process or troubleshoot any issues you’re experiencing.
Whether it’s a quick question or a more complicated issue, we’re just a message or call away.
Follow Us on Socials for More How-Tos, Tips & Updates
Looking for more ways to make the most of your rental experience? We regularly share helpful content on our social media channels. Everything from portal tutorials to maintenance tips and move-in checklists.
On our socials, you’ll find:
Quick how-to videos on using the Resident Portal
Behind-the-scenes reels showing how we prep and maintain your unit
Reminders for rent due dates, seasonal maintenance, and more
Property tips for renters and owners alike
Sneak peeks of available units before they hit the market
Whether you’re a new tenant or have been with us for a while, following us is the best way to stay in the loop and make sure you’re getting the full support Richmond PM offers.
Follow us here:
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Got a question? You might find the answer in our latest reel!
