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What Tenants Really Want: Survey Results & Trends

The rental market in Windsor has gone through a shift in 2025. After a strong start to the year, Q2 and part of Q3 saw lower demand and rising vacancies, leaving many landlords wondering why their units were sitting longer on the market. The answer is clear: today’s tenants have higher expectations, and properties that don’t adapt are getting left behind.

At Richmond Property Management, we’ve been watching these trends closely and we’ve surveyed tenants to understand exactly what they want. Here’s what Windsor landlords need to know heading into 2026.

Understanding What Tenants Really Want in 2025

Tenant preferences aren’t just “nice-to-haves.” They directly affect how quickly a rental fills and how long tenants stay. With vacancies stretching longer in mid-2025, it’s never been more important for Windsor property owners to align with tenant demands.

Bar chart showing what tenants really want in 2025: 72% affordability, 65% location, 58% maintenance response, 54% safety, 41% amenities, 38% communication. This way, it reinforces the keyword “what tenants really want in 2025” while describing the data clearly for accessibility and search engines.

Survey Results – What Tenants in Windsor Value Most

Tenants are prioritizing safe, accessible neighborhoods. Proximity to schools, transit, and local amenities is a driving factor.

Modern Amenities and Upgrades

Outdated units are struggling to compete. Tenants are looking for energy-efficient appliances, smart technology, in-unit laundry, and freshly updated kitchens and bathrooms.

Communication and Responsiveness

Slow response times are a deal-breaker. Tenants expect 24/7 access to support, which is why Richmond PM’s Resident Center is such a game-changer for owners.

Fair Pricing and Transparent Leases

Surprises on utilities or unclear lease terms are major red flags. Tenants want upfront clarity on costs. Rentals with utilities included are in more demand.

Maintenance and Property Condition

Reliable, fast repairs and well-maintained spaces are a top priority. Tenants want to feel secure knowing issues will be handled professionally.

What Q2 and Q3 2025 Taught Windsor Landlords

The recent slowdown revealed a clear truth: units that failed to meet tenant expectations stayed vacant longer. Those without modern upgrades, strong amenities, or professional management had a harder time competing.

For Windsor landlords, this is a wake-up call. To succeed in 2026, it’s not enough to list a unit — you need to offer what tenants are actively searching for.

How Owners Can Re-Up Their Vacancy Strategy for 2026

  • Upgrading smartly: Kitchens, bathrooms, and energy-efficient appliances bring the best ROI.

  • Competitive pricing: Stay aligned with the market while showcasing added value.

  • Professional marketing: Listing photos, detailed descriptions, and clear lease terms attract serious tenants faster.

  • Partnering with Richmond Property Management: Our team ensures your property is positioned to meet tenant demand and fill quickly.

Why Meeting Tenant Expectations Matters for ROI

Meeting tenant expectations isn’t just about avoiding vacancy — it’s about maximizing return. Satisfied tenants renew leases, reduce turnover, and provide positive word-of-mouth that strengthens your property’s reputation.

With Richmond PM, Windsor landlords gain a partner who knows how to translate tenant demand into lower vacancy times and stronger rental income.

Richmond PM Keeps Windsor Owners Ahead of the Market

The market dip in Q2 and Q3 showed how quickly vacancies can impact ROI. Heading into 2026, the most successful landlords will be those who adapt to what tenants really want and stay proactive with property maintenance and inspections.

At Richmond Property Management, we help Windsor property owners stay ahead of tenant trends, conduct professional inspections, fill units faster, and cut the stress out of owning rental properties. Our experienced team ensures your investment is protected, legally compliant, and consistently delivering strong long-term returns that keep you ahead of the market in Windsor.

Ready to fill your vacancy and maximize your ROI in 2026? Contact Richmond Property Management today to learn how we can help.

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